This site has limited support for your browser. We recommend switching to Edge, Chrome, Safari, or Firefox.

Can we store cookies?

Broadcast uses cookies to improve your browsing experience.

Use coupon code WELCOME10 for 10% off your first order.

Cart 0

Congratulations! Your order qualifies for free shipping You are $100 away from free shipping.
No more products available for purchase

Products
Pair with
Is this a gift?
Subtotal Free
Shipping, taxes, and discount codes are calculated at checkout

Your Cart is Empty

Home
Bestsellers
Women
All Dresses
Track Your Order
FAQs
Contact

Shipping Policy

Shipping Policy – Clara & Louis

At Clara & Louis, we are committed to providing an exceptional shopping experience for our customers, including clear and straightforward shipping policies.
We offer free shipping on all orders within the United States.

Shipping Locations

This shipping policy applies to orders shipped within the United States (US).

Delivery Times

Below are the estimated delivery times for all packages:

  • Order cutoff time: 5:00 PM (GMT). Orders placed after this time will be processed the next business day, which may add an extra day to the delivery estimate.

  • Order handling time: 1–2 business days (Monday to Friday). Once your order is processed, it will be shipped by one of our trusted carriers.

  • Transit time: 4–8 business days (Monday to Friday).

  • Estimated delivery time: 5–10 business days.

Carrier Services

We partner with the following reliable carriers for deliveries within the United States: Royal Mail, UPS, DPD, Evri.

Shipping Costs

  • Free Shipping: All orders within the United States qualify for free shipping, with no minimum order requirement.

  • Paid Shipping: For destinations outside our free shipping zones, shipping costs will be calculated and displayed at checkout.

Delivery Issues

If you experience any issues with your delivery, such as delays or lost packages, please contact our customer service team immediately. We are here to assist you and ensure your order arrives safely and on time.

Tracking Your Order

Once your order has been shipped, you will receive an email notification containing a tracking number. You can monitor your package’s journey on our Order Tracking page.

Questions?

Visit our FAQs page or contact our customer service team for assistance.

Contact Information

Store Name: Clara & Louis
Address: Motketel 10, 7031LB Wehl, Netherlands
Company Registration Number (KVK): 81515111
VAT Number: NL003571494B02
Email: support@clara-louis.com
Phone: +31 6 12387103
Customer Service Hours: Monday–Friday, 9:00 AM – 5:00 PM (GMT)
Response Time: We aim to reply within 1–2 business days.